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Training and "Flight School"

 "A man who carries a cat by the tail learns something he can learn in no other way."
Mark Twain
 

No one learns to be a dentist by reading a book. No one learns to fly an airplane with only “ground school” training. Both take “hands-on” experience with someone looking over your shoulder while you practice your skills.

 Operating a computerized, high-tech dental practice takes skills that can only be acquired this same way. Just like learning to fly an airplane, ground school is vital so you get the basic understanding you will need. But to become proficient, you need to have actual “flight school” practice. This is the type of training we offer.

Our goal is to allow staff to learn to “fly” a computerized dental practice. Ground school covers software basics.  Flight school covers real world experience in effective computerized practice management and office systems. It’s the little “secrets” that make the big difference when using dental computers. Whether you are already a “Top Gun” pilot or still need some training before you “solo” for the first time, we can show you some tricks to make your office more efficient, your practice more profitable and your life a lot easier!

Three Training Options:

1. In Our Office: We set aside time so you can have our undivided attention. You have the opportunity to actually see and use our computers in a “chartless” and “paperless” environment. This provides a true “emersion” and is very effective for both doctors and key staff. There is a two-hour minimum and involves your travel to our office in San Leandro, CA (We are about 10 minutes from the Oakland Airport and about 40 to 90 minutes from the San Francisco Airport, depending upon traffic conditions. Nearby overnight accommodations with a shuttle to and from our office and the Oakland Airport can be arranged.)
2. Internet Training: This is true “over the shoulder” training for one or two people and does not involve leaving your home or office!  Using our Internet remote control computer system, your staff only needs an Internet connection and browser to log on to our system and practice with our real-life data set. The trainer and trainee both see the same screen, can both use the mouse and keyboard, and can talk to each other directly. This one-on-one interaction is by far the best way to get people up and running quickly.  All you need a broadband Internet connection (DSL or cable) and a comfortable chair! There is only a one-hour training minimum so you can avoid the “Microsoft Migraines” caused by marathon sessions.
3. In Your Office: On-site training in your office can be arranged but is best done after your staff has a good understanding of the basics of your Practice Management Software. These sessions should be done when no patients are in the office and should definitely include the doctor! These sessions have a four-hour minimum and may include additional travel time.

All training is done by hygienists, practice managers or chairside staff who have worked in a Paperless Practice for over 10 years.

For more information about training options, please call Linda at 209-603-9944 or email Linda@Nice-Teeth.com.